善水科技

Service support


海洲生物技术

Haizhou Biological Service Support


1. Pre-sales service
(1) Warm reception of users' visits and prompt handling of user calls, letters, faxes and other inquiries.
(2) Users are welcome to visit the company at the selection stage. The company is willing to provide technical information of relevant products, and timely provide various technical consultation and answer user questions.
(3) If users need it, our company can help users train their use knowledge.
2. On-sale service
(1) After the contract is signed, users are welcome to send people to the company for supervision. The company will timely improve the reasonable quality opinions put forward by the user's dispatched personnel.
(2) Organize production in strict accordance with the technical requirements of the contract and relevant national standards, ensure quality and quantity, and deliver goods at the agreed place on time.
(3) Ex-factory inspection: The company notifies the user to send personnel for joint inspection before the product leaves the factory according to the user's requirements.
(4) Before the product is delivered, the company will notify the user and provide the user with the product quality assurance form and the goods delivery note.
(5) If required by users, our company will provide users with free training on the use of additives and other knowledge.
(7) If the user requests to supply goods in advance due to insufficient order quantity or special circumstances, our company will be urgent for the user, and special circumstances will be handled, and production will be arranged first, so as to meet the user's requirements as much as possible.
3. After-sales service
(1) The company implements the system of after-sales service in place within 48 hours, that is, after receiving the notice of after-sales service from the user, our company guarantees to make a timely reply, and the company will send people to the site immediately for service if it needs to be handled.
(2) The company establishes user files, visits users regularly, makes written and telephone contact with users, asks for users' opinions and suggestions, makes statistics and analysis of users' suggestions and quality problems, constantly improves the company's management, further improves product quality and marketing service quality, and pursues perfection to meet users' needs.

Nantong Haizhou Biological Technology Co., Ltd.

No. 889, Yangxing Road, Xingdong Zixing Industrial Park, Tongzhou District, Nantong, Jiangsu Province

Nantong Haizhou Biological Technology Co., Ltd.

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